eCommerce Fulfillment Analyst-Associate

About the Company

David creates tools to increase muscle and decrease fat. Our first product is a protein bar. More broadly, David is a platform to develop high-protein, low-calorie, blood-sugar-friendly foods that are craveable.

Responsibilities

• Manage order flow across DTC, Amazon, and marketplace channels
• Coordinate with the eCommerce 3PL on order processing and execution
• Monitor network status and navigate disruptions to protect customer experience
• Own channel health metrics including defect rate, late shipment rate, and cancellation rate
• Build and maintain reporting on eCommerce fulfillment KPIs
• Lead eCommerce fulfillment readiness for new product launches
• Co-design and implement eCommerce packaging configurations
• Evaluate 3PL capabilities and fulfillment center positioning to improve performance
• Identify process gaps and design solutions to reduce manual work

Requirements

• 1–3 years of experience in a fast-paced, execution-focused environment
• Strong analytical skills and comfort building performance reports
• Project management skills and a bias toward building processes
• Ability to move between strategic questions and operational details
• Strong communication skills

Preferred Qualifications

• Experience working with eCommerce 3PLs
• Experience with Shopify, Amazon, and third party eCommerce sites

Benefits

• Salary: $100,000 - $140,000 per year
• Company equity opportunity
• 100% covered Health, Vision, Dental Insurance
• 401(k) with 4% match
• Covered gym expenses
• Substantial and required PTO