eBilling Supervisor

Responsibilities

• Supervise, train, and motivate a team of eight to nine direct reports, setting performance goals and monitoring productivity.
• Manage workflows and organize tasks to ensure team members understand their duties and meet deadlines.
• Analyze rejection trends and patterns to develop corrective actions that prevent future invoice reductions and rejections.
• Track resubmission deadlines across various corporate clients and coordinate with billing specialists to resolve issues timely.
• Liaise with Client Accounts, billing specialists, and client representatives to provide expert support for electronic invoice submissions and appeals.
• Maintain mastery of major eBilling platforms including LegalTracker, CounselLink, TyMetrix360, Collaborati, and others.
• Utilize Excel to pull reports, create spreadsheets, and manipulate complex LEDES files.

Requirements

• Minimum of five years of legal e-billing experience.
• Strong technology skills, including proficiency in MS Office Suite.
• Excellent written and verbal communication skills with the ability to interact with all levels of personnel.
• Exceptional attention to detail and the ability to work well under pressure.
• Strong organizational skills and the ability to prioritize competing requests and firm deadlines.
• Ability to work overtime as needed, particularly during year-end peak periods.

Preferred Qualifications

• College degree.
• Experience working with eBillingHub or BillBlast.
• Experience working with Aderant billing software.

Benefits

• Competitive annual compensation range of $125,000 - $140,000.
• Comprehensive health care and basic life insurance.
• Retirement benefits.
• Paid time off, including sick time and vacation.
• Parental leave.
• Flexible Spending Accounts.
• Discretionary, performance-based bonuses.

About the Company

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes.