E-Key Account Sr. Specialist

Responsibilities

• Build and execute joint business plans (JBP) and negotiate commercial terms with key platforms like Shopee.
• Manage storefront operations for Shopee and MOMO, including campaign calendars, merchandising, and promotions.
• Deliver monthly sell-in/sell-out reconciliations and Monthly Business Reviews (MBRs).
• Monitor key performance metrics such as PV/UV/CR, basket metrics, and ROI to drive commercial insights.
• Translate data insights into actionable pricing, promotion, and assortment strategies to maximize sales.
• Lead forecasting and stock follow-up in close collaboration with Marketing, Trade Marketing, Digital, and Supply Chain teams.

Requirements

• Proven experience in Key Account Management, specifically with platform partnerships and JBP execution.
• Deep expertise in e-commerce platform operations, particularly Shopee and MOMO.
• Strong data analysis skills with the ability to derive commercial insights from complex metrics.
• Experience in trade and campaign activation, including planning and executing within tight timelines.
• Ability to manage cross-functional stakeholders across marketing, supply chain, and digital departments.
• Bachelor’s degree in Business, Marketing, Economics, or a related field.
• Proficiency in both Chinese and English (working proficiency).

About the Company

L'Oréal is a global leader in the beauty industry, dedicated to creating products that empower consumers through innovation and excellence in the cosmetics and skincare sectors.