Duty Manager

Responsibilities

• Supervise the front office team and lead by example
• Ensure all aspects of the guest journey are delivered to the highest level
• Work proactively to ensure guest satisfaction and smooth running of the front office department
• Act as a creative problem-solver for guest needs

Requirements

• Fluency in Mandarin
• Strong verbal communication skills
• Ability to work as part of a team
• Flexibility and a positive attitude
• Eye for detail
• Experience in a similar position is beneficial but not essential

Benefits

• Special hotel rates for employees and loved ones worldwide
• Access to local perks and rewards
• Investment in growth, learning, and career development
• Inclusive and diverse workplace culture

About the Company

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.