Posted 3 days ago
Duty Manager
PALAZZO VERSACE DUBAIDuty Manager
Requirements
Diploma or Bachelor in hospitality preferred, 2–5 years experience in Front Office or Duty Manager role, 4–5-star hotel experience, Fluency in English, Russian, French, Spanish, Italian, or Arabic preferred, Ability to work flexible shifts, weekends, and holidays
Skills
Operations
About the role
Responsibilities
- Oversee daily hotel operations during assigned shifts to ensure smooth service delivery
- Handle guest complaints, requests, and escalations promptly and professionally
- Coordinate with all departments to maintain seamless service flow across the property
- Support the Front Office team in maintaining high service standards and room readiness
- Ensure guest safety, security, and satisfaction are prioritized at all times
- Monitor operational issues and report findings to senior management
Requirements
- 2–5 years of experience in a Front Office or Duty Manager role within a 4–5-star hotel
- Strong leadership, guest service, and communication skills
- Proven ability to handle complaints and operational issues efficiently
- Fluency in English is mandatory
- Ability to work flexible shifts, including weekends and holidays
Preferred Qualifications
- Diploma or Bachelor’s degree in Hospitality Management
- Previous experience in a luxury hotel environment
- Multilingual skills: Fluency in Russian, French, Spanish, Italian, or Arabic is highly preferred
About the Company
PALAZZO VERSACE DUBAI is a premier luxury destination, delivering unparalleled service and sophisticated elegance to guests in the heart of Dubai.
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PALAZZO VERSACE DUBAI · Dubai
