Duty Manager

Responsibilities

• Actively manage, develop, and motivate a team of operational staff
• Responsible for the day-to-day duty management and running of the leisure centre to the highest standard
• Contribute to and understand the business and budgetary performance of the centre
• Act as a proactive member of the leisure centre team
• Ensure the best levels of service are achieved through friendly, clean, and safe facilities

Requirements

• Experience in a Duty Management or similar role
• Experience in problem solving, customer service, and staff management
• Ability to work flexibly with autonomy and decision-making confidence
• Ability to think on your feet and respond to variable demands
• Passion for the industry and continuous professional development

Benefits

• My Staff Shop discount scheme
• Discounted Staff membership for employees and family
• Incremental holidays
• Employee Assistance Programme (24/7 counselling)
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing tax-efficient schemes
• Fully funded training and career progression opportunities

About the Company

Freedom Leisure is one of the UK’s leading charitable leisure trusts, dedicated to improving lives through leisure by making centres welcoming, inclusive, and accessible to everyone.