Duty Manager

About the Company

Freedom Leisure is a not-for-profit leisure trust dedicated to supporting local communities and encouraging active lifestyles through inclusive and affordable activity spaces.

Responsibilities

• Manage and motivate a team of operational staff
• Oversee day-to-day duty management and running of the leisure centre
• Ensure high standards of cleanliness, safety, and customer service
• Contribute to the business and budgetary performance of the centre
• Act as a proactive member of the leisure centre team

Requirements

• Experience in a Duty Management or similar role
• Experience in staff management, customer service, and problem solving
• Ability to work flexibly with autonomy and decision-making confidence
• Ability to respond effectively to variable demands
• Passion for the leisure industry and professional development

Benefits

• My Staff Shop discount scheme
• Discounted staff membership for employees and family
• Incremental holidays
• Employee Assistance Programme
• Company pension
• Cycle-to-work and Car Leasing schemes
• Fully funded training and career progression opportunities