Duty Manager

Responsibilities

• Actively manage, develop, and motivate a team of operational staff
• Oversee day-to-day duty management and running of the leisure centre to high standards
• Contribute to and understand the business and budgetary performance of the centre
• Ensure friendly, clean, and safe facilities for all customers
• Act as a proactive member of the leisure centre team

Requirements

• Experience in Duty Management or a similar role
• Experience in problem solving, customer service, and staff management
• Ability to work flexibly with autonomy and decision-making confidence
• Ability to think on your feet and respond to variable demands
• NPLQ qualification (training can be provided)
• First aid at work (training can be provided)

Benefits

• My Staff Shop discount scheme
• Discounted Staff membership for employees and family
• Incremental holidays
• Employee Assistance Programme (24/7 counselling)
• Company pension
• Various insurance and saving schemes
• Financial advice
• Cycle-to-work and Car Leasing schemes
• Fully funded training and career progression

About the Company

Freedom Leisure is one of the UK’s leading charitable leisure trusts, dedicated to improving lives through leisure by making community centres welcoming, inclusive, and accessible.