Dual Site Store Manager

Responsibilities

• Exemplify and enforce exceptional Customer Experience (CX) standards across both retail sites
• Identify and address CX issues through continuous feedback, training, and coaching for sales staff
• Develop and oversee the professional growth of store personnel, defining training needs in collaboration with Deputies
• Manage performance evaluations, propose development plans, and lead recruitment processes
• Analyze business performance using data to identify actions to improve Sales and Key Performance Indicators (KPIs)
• Oversee workforce planning and coordinate store priorities according to the retail calendar and project timelines
• Foster collaborative relationships with neighboring businesses and conduct competitor analysis

Requirements

• At least 5 years of experience in a similar management role within a structured environment
• Highly developed business acumen and ability to analyze KPIs
• Strong communication and collaboration skills
• Highly detail-oriented and organized approach to work
• Ability to work under pressure and meet deadlines
• Fluency in both English and Italian (written and spoken)

About the Company

PVH is the growth platform for iconic global brands Calvin Klein and Tommy Hilfiger. We are driving fashion forward for good, connecting our brands closer to consumers through scale, global reach, and a commitment to excellence.