DSP New Business Initiative Manager

Responsibilities

• Design and define operational models for new initiatives, including pricing, fleet composition, and partner selection.
• Lead cross-functional alignment and drive the planning of model tests with clearly defined success criteria.
• Own end-to-end pilot launches, driving operational execution and iterative, data-driven improvements.
• Present objective data and recommendations to leadership to enable go/no-go decisions post-pilot.
• Manage structured stakeholder communication across project teams and leadership to navigate ambiguity.
• Establish and maintain robust monitoring and reporting mechanisms for all active initiatives.

Requirements

• Bachelor's degree in a relevant field or equivalent work experience.
• 5+ years of program or project management experience.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Demonstrated experience in stakeholder management and executive communication.
• Ability to operate effectively in a dynamic environment.
• Bilingual proficiency in Japanese and English.

Preferred Qualifications

• 3+ years of vendor management experience.
• Familiarity with delivery business models including fleet management, pricing strategy, and partner operations.
• Experience working in or with Japan-based logistics or e-commerce operations.

About the Company

At Amazon, we are working to be the most customer-centric company on earth. The Japan Last Mile DSP (Delivery Service Partner) Team is dedicated to exceeding customer expectations by enabling fast, accurate, and cost-effective deliveries. We partner with hundreds of DSPs nationwide to deliver millions of packages every week.