
Posted 12 hours ago
Driver Operation Associate (Onboarding)
LalamoveDriver Operation Associate (Onboarding)
Requirements
Diploma in Business or related field, Strong communication skills, Proficient in Microsoft Office, Ability to handle outbound calls, Customer-oriented mindset
Skills
customer serviceOperationsMicrosoft Office
About the role
Responsibilities
- Conduct outbound calls and follow-ups with prospective driver partners to support onboarding conversion and operational targets
- Work closely with team members to onboard freelance driver partner accounts efficiently and accurately
- Build and maintain positive relationships with driver partners through effective communication and timely support
- Attend to driver partner enquiries via ZOHO, WhatsApp, phone calls, and walk-in interactions
- Handle onboarding administrative tasks, including updating driver account details and managing document submissions
- Manage driver callback logs and ensure accurate documentation of driver records and operational trackers
- Participate in a rotating schedule for occasional weekend and Public Holiday document verification duties
Requirements
- Minimum Diploma in Business or a related field; fresh graduates are welcome to apply
- Strong communication and interpersonal skills with confidence in handling outbound calls
- Proficient in Microsoft Office applications (Word, Excel, Outlook)
- Customer-oriented mindset with the ability to thrive in a fast-paced, target-driven environment
- Detail-oriented with good problem-solving skills and a proactive attitude
Preferred Qualifications
- Prior experience in customer service, operations, telesales, or call-centre environments
About the Company
Lalamove is a leading on-demand delivery platform that connects users with reliable drivers to facilitate seamless logistics and transportation services.
ScoutJobs Agent
Get matches like this delivered daily
Sign up free — we'll pull jobs that fit your CV from across the web and rank them for you.
Get started — it's freeDriver Operation Associate (Onboarding)
Lalamove · Singapore
