Doorman

Responsibilities

• Welcome all guests, visitors, and patrons with courtesy, professionalism, and enthusiasm
• Open and close doors for guests entering and leaving the hotel
• Assist guests with luggage and coordinate with Bell Attendants when required
• Provide directions and information regarding hotel facilities, services, and local attractions
• Assist guests with transportation arrangements, including taxis and private vehicles
• Maintain a clean, organized, and presentable entrance area at all times
• Monitor guest arrivals and departures and communicate relevant information to Front Office and Concierge teams
• Assist in managing traffic flow at the hotel entrance
• Support VIP arrivals and departures in coordination with hotel departments
• Ensure adherence to hotel safety, security, and service standards
• Handle guest inquiries and requests promptly and professionally
• Report any suspicious activity, safety hazards, or maintenance issues to the appropriate department

Requirements

• High school diploma or equivalent qualification
• Excellent interpersonal and communication skills
• Professional appearance and grooming standards
• Ability to remain courteous and calm under pressure
• Good knowledge of hospitality etiquette and guest service standards
• Ability to stand for extended periods and perform physical duties
• Fluency in English is required

Preferred Qualifications

• Previous experience in a luxury hotel, hospitality, or guest relations role
• Basic knowledge of local attractions and transportation options
• Proficiency in additional languages

About the Company

PALAZZO VERSACE DUBAI offers an unparalleled luxury experience, combining iconic design with world-class hospitality services in the heart of Dubai.