Donation Associate

Responsibilities

• Greet and interact with customers and donors in a positive, friendly, and courteous manner
• Process customer transactions accurately using cash and debit sales
• Sort, pack, hang, price, and store incoming donations according to quality standards
• Maintain store appearance through tidying, restocking shelves, and creating attractive merchandise displays
• Assist with inventory control, including stock rotation and replenishing the sales floor
• Help donors unload contributions and ensure items are placed in appropriate locations
• Maintain a safe environment by following health and safety protocols, including cleaning spills and clearing exits

Requirements

• Completion of some high school coursework
• Proven experience with cash handling and operating cash registers
• Ability to stand for long periods and perform physical tasks including bending, twisting, and reaching
• Ability to lift and move up to 30 lbs frequently without assistance
• Computer literacy and experience working in a computerized environment
• Strong interpersonal and oral communication skills

Preferred Qualifications

• Previous experience in retail, processing, or distribution of goods
• Knowledge of product brands and retail pricing

About the Company

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. We are a faith- and values-based organization dedicated to sharing hope, service, dignity, and stewardship. Our team works to provide necessities such as food, clothing, and shelter to those experiencing unemployment, addiction, and family challenges.