Document Control Manager

Responsibilities

• Lead, manage, and continuously improve document control operations for large infrastructure programs
• Supervise, mentor, and develop document control staff
• Develop and maintain document control policies, procedures, and governance practices
• Oversee implementation and optimization of Electronic Document Management Systems (EDMS)
• Coordinate document control activities among project teams, consultants, and contractors
• Establish and monitor key performance indicators and program metrics
• Support business process improvement and workflow automation efforts
• Monitor compliance with contractual, regulatory, and quality standards
• Support audits, quality reviews, and public records requests
• Support project closeout and records retention requirements

Requirements

• Bachelor's degree in business, information management, construction management, or related field
• 10+ years of document control experience in large construction or infrastructure projects
• 2+ years of experience leading and managing a document control team
• Experience with EDMS implementation and administration
• Knowledge of information governance and records management
• Experience with workflow automation tools like Power Automate or Power BI
• Proficiency with Microsoft Office 365 and SharePoint

Preferred Qualifications

• Master's degree in a relevant field
• Professional certifications such as CDC, CRM, or PMP
• Experience with major public-sector transportation or aviation programs
• Knowledge of ISO 9001:2015 quality management systems
• Experience with Autodesk Construction Cloud, Aconex, Unifier, or Procore

About the Company

Luster supports large, complex infrastructure programs including highways, transit, airports, and water projects through advanced document control and information governance.