District Operations Manager

Responsibilities

• Ensure all gym locations operate efficiently and effectively, adhering to company policies and standards
• Recruit, train, and develop gym managers and staff to maintain a high-performance team
• Lead CPR certification sessions and manage district CPR records
• Deliver comprehensive and engaging hands-on training for adult learners
• Analyze key performance indicators (KPIs) to assess and improve operational effectiveness
• Ensure compliance with health and safety regulations and industry standards
• Address and resolve operational issues, member complaints, or staff concerns
• Foster a collaborative environment among gym managers and staff

Requirements

• Must successfully pass background check
• Must obtain CPR and Trainer certification within the first 30 days
• Must have a valid Driver's License and clean motor vehicle record
• Must have reliable transportation to multiple job locations
• Ability to lift more than 40 lbs routinely and repetitively
• Ability to work in a gym setting and operate company computer systems

Preferred Qualifications

• Minimum of 5 years of Customer Service experience
• Minimum of 3 years of management/leadership experience
• Minimum of 1 year of multi-unit management experience
• Excellent MS Office skills, particularly Excel

Benefits

• Free membership for you and plus one family member
• Discounted Personal Training and merchandise
• Daily Pay access
• Group Health, dental, vision, and Supplemental Life insurance
• 401(k) with company matching
• Personal education growth options via Sophia Learning