Dispatcher

Responsibilities

• Coordinate communication between the kitchen, service team, and management
• Ensure accurate and timely dispatching of food and beverage orders
• Monitor order progress and update service staff accordingly
• Maintain clear communication channels to avoid delays or errors
• Assist in organizing delivery and takeaway orders when required
• Support the floor team during peak hours with order tracking
• Maintain logs, reports, and documentation related to dispatch operations
• Uphold hygiene, safety, and service standards at all times

Requirements

• Minimum 1–2 years of experience as a Dispatcher or similar role in a UAE restaurant or hotel
• Strong communication and multitasking abilities
• Ability to work under pressure in a fast-paced environment
• Excellent organizational and time-management skills
• Basic computer and POS system knowledge
• Fluency in English

Benefits

• Competitive salary package
• Service charge and performance incentives
• Career growth and internal promotion opportunities
• Training and development programs
• Staff meals and duty benefits
• Supportive, multicultural work environment

About the Company

Saddle Dubai is a distinguished hospitality brand known for its refined dining concepts, exceptional service, and innovative culinary experiences. With a commitment to excellence, Saddle continues to elevate the UAE’s dining scene through quality, creativity, and a passion for hospitality.