Dispatcher

Responsibilities

• Receive and process booking requests via phone, web, or mobile platforms
• Enter trip details accurately into the dispatch system
• Assign the nearest available vehicle using GPS and dispatch software
• Monitor trips in real-time to ensure punctuality and efficiency
• Communicate clearly with drivers regarding schedules and special client requests
• Provide professional customer support and handle inquiries or complaints
• Coordinate airport transfers, hotel pickups, and corporate transportation
• Ensure accurate documentation of trips and payments
• Follow up on service quality when needed

Requirements

• Previous experience in customer service, call center, or dispatch operations preferred
• Strong communication skills in Arabic and English
• Ability to multitask and work under pressure
• Good computer skills and familiarity with dispatch systems
• Strong organizational and problem-solving skills
• Professional attitude and customer-oriented mindset
• Ability to work shifts, including weekends and holidays if required

About the Company

White Taxi is a leading transportation company committed to delivering reliable, timely, and safe mobility solutions for both corporate and retail clients. We specialize in airport transfers, hotel transportation, corporate accounts, and long-distance travel.