Dispatcher

Responsibilities

• Coordinate delivery scheduling by factoring in truck capacity, distances, and unloading times
• Assign drivers for concrete product deliveries and generate necessary sales reports
• Collaborate with customer service representatives to optimize delivery schedules
• Manage documentation including invoices, delivery tickets, and shipping documents
• Maintain driver communication and record mix components for each load to streamline deliveries
• Address service quality issues promptly to ensure high levels of customer satisfaction
• Recommend procedural enhancements to improve overall customer service efficiency

Requirements

• High School Diploma
• 1 year of dispatching experience preferred
• Proficiency in OSHA standards and regulations
• Strong decision-making skills and attention to detail
• Ability to remain calm and efficient under pressure

Benefits

• Competitive pay and comprehensive medical, dental, and vision coverage
• 401k savings plan
• Paid pregnancy and parental leave
• Generous paid time off and holiday pay
• Access to Employee Assistance and well-being programs
• Professional development through Cemex University and education assistance

About the Company

Cemex US is a leader in the building materials industry, known for innovation, quality, and operational excellence. With over a century of expertise, we are committed to delivering products and services that meet the needs of our customers and communities across the globe.