Dispatcher

Responsibilities

• Coordinate delivery scheduling by factoring in truck capacity, distances, and unloading times
• Assign drivers for concrete product deliveries and generate necessary sales reports
• Collaborate with customer service representatives to optimize delivery schedules
• Manage documentation including invoices, delivery tickets, and shipping documents
• Maintain driver communication and record mix components for each load to streamline deliveries
• Ensure high levels of customer satisfaction and address service quality issues promptly
• Recommend procedural enhancements to improve overall customer service

Requirements

• High School Diploma
• Proficiency in OSHA standards and regulations
• Strong decision-making skills and attention to detail
• Ability to remain calm and efficient under pressure

Preferred Qualifications

• 1 year of experience in a dispatching role

Benefits

• Competitive pay and comprehensive medical, dental, and vision coverage
• Paid pregnancy and parental leave
• Generous paid time off and holiday pay
• 401k savings plan
• Access to in-house virtual training through Cemex University and education assistance

About the Company

Cemex US is a leader in the building materials industry, known for innovation, quality, and operational excellence. We are committed to delivering products and services that meet the needs of our customers and communities across the globe while investing in our people to build a better future.