Dispatcher

Responsibilities

• Work directly with call centers, customers, and citizens for light out calls
• Create work orders and manage work order flow/scheduling for maintenance contracts
• Communicate with field personnel regarding repairs
• Ensure dispatch performance criteria of contracts are met
• Prepare certified payroll
• Handle monthly contract invoicing, reporting, and inventory transactions
• Assist warehouse with monthly inventory cycle counts
• Provide high-level customer service

Requirements

• Ability to work shift hours from 3pm – 11pm, Monday through Friday
• Excellent verbal and written communication skills
• Self-starter capable of multitasking and working with others
• Proficiency in Microsoft Excel, Word, and Outlook
• Knowledge of certified payroll is a plus

About the Company

Black & McDonald is a growing organization providing high-quality projects across Canada, the U.S., and beyond, offering steady, long-term opportunities in an exciting industry.