Dispatch Officer

Responsibilities

• Monitor emails, access control, and alarm systems in real-time
• Monitor facility CCTV for unsafe conditions, hazards, and security violations
• Dispatch field security officers and emergency responders during incidents
• Manage incoming phone calls and alerts via internal communications systems
• Document incidents accurately in electronic reporting platforms
• Follow standard operating procedures and escalation protocols
• Provide support during emergencies including fire, medical, and natural disasters
• Utilize radio, intercom, telephone, and PA systems professionally
• Operate facility badging software to enable and disable badges
• Administer client policies for controlling property access

Requirements

• Security Operations Center (SOC) experience required
• Previous dispatch experience required
• Minimum of one year of security experience
• Valid state security license
• High school degree or equivalent
• Basic computer skills
• Strong verbal and written communication skills
• Ability to multitask and prioritize tasks
• Ability to pass pre-employment background and drug screening
• Physical ability to crawl, crouch, climb stairs, kneel, run, and stand for extended periods

About the Company

Marksman Security is a service-driven team dedicated to building personalized security solutions. Named a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman focuses on being Unified, Transparent, Innovative, Committed, and Accountable.