Dispatch Coordinator

About the Company

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Responsibilities

• Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets
• Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks
• Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers
• Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation
• Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, and selecting 3PL partners
• Verify and troubleshoot issues in shipping or customs documentation including PODs, BOL and carrier confirmation
• Proactively communicate service risks to customers to provide proper resolution

Requirements

• Minimum 1 years of experience in trucking industry and/or dispatch experience
• Educational background in Supply Chain Management or Business
• Dedicated experience providing customer service in a similar work environment
• Knowledge of the transportation industry and North American geography
• Good command of MS Office (Excel and Word)

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth