Dispatch Clerk

Responsibilities

• Follow the SAP dispatch and invoicing process from start to finish
• Check SAP daily to ensure customers remain within approved credit limits
• Ensure all dispatched loads have the required documentation, including STB and weighbridge slips
• Allocate the correct trucks to the correct loads and coordinate transport scheduling
• Respond to customer requests and follow up on queries relating to deliveries and dispatches
• Maintain accurate dispatch and incident records
• Investigate and report damages or dispatch discrepancies
• Ensure correct volumes are dispatched and invoiced
• Maintain compliance with company policies and safety requirements

Requirements

• Matric Certificate
• Minimum 2 years of administration experience
• Working knowledge of Microsoft Office and Microsoft Excel
• Strong customer service orientation and communication skills
• Safety-conscious mindset

Preferred Qualifications

• Previous experience in logistics or dispatch roles
• SAP experience
• Industry experience in cement or manufacturing
• Familiarity with integrated environmental and quality management systems
• Strong problem-solving skills and ability to manage multiple tasks

Benefits

• Competitive salary commensurate with experience
• Company benefits package including health and wellness support

About the Company

Cemza Cement is a leading manufacturer of engineered cement products, providing high-quality solutions for various construction and infrastructure needs.