Dispatch Assistant

Responsibilities

• Assist in scheduling and dispatching regional drivers and partnered brokers in Atlantic Canada
• Coordinate and dispatch cross-border shipments to ensure timely pickups and deliveries
• Perform administrative tasks including filing, data entry, invoicing support, and reporting
• Respond to customer inquiries via phone and email professionally
• Track vehicle and equipment availability and coordinate maintenance schedules
• Collaborate with internal teams to optimize routes and improve delivery performance
• Ensure compliance with company policies, safety procedures, and regulations
• Resolve schedule changes, delays, and route updates

Requirements

• Ability to handle multiple tasks in a fast-paced environment
• Professional phone etiquette
• Self-starter capable of working independently with minimal supervision
• Availability to work day shifts

Benefits

• Group health benefits after 3 months
• Retirement plan offered after 3 months

About the Company

American Iron & Metal (AIM) is a family-owned, Canadian-based company founded in 1936. Recognized as one of North America’s most sophisticated metal recyclers, AIM has evolved into a successful and multifaceted company with a global footprint.