Director, Technology Business Operations

Responsibilities

• Serve as a thought partner to the EVP, shaping priorities and maintaining a risk and decision log
• Translate strategy into OKRs, KPIs, and investment theses
• Lead annual and quarterly planning including capacity and headcount
• Run the technical RFC process and technology review cadence
• Partner with platform, data, ML, and security leaders to ensure alignment across cloud and AI initiatives
• Lead build-vs-buy analysis with TCO/ROI and vendor diligence
• Champion engineering health metrics such as SLIs/SLOs, DORA, and SPACE
• Build and run leadership cadences including weekly staff, QBRs, and offsites
• Improve visibility and accountability through dashboards, scorecards, and postmortems
• Partner with Finance, HR, and Procurement on budgets and hiring pipelines
• Maintain the enterprise technology portfolio and resolve cross-team trade-offs
• Oversee tier-1 incidents and ensure incident RCAs drive systemic fixes
• Apply Agile, Lean, and Fast-Flow principles to improve efficiency
• Craft EVP-level communications for board updates and town halls
• Lead change-management initiatives in org design and culture

Requirements

• Bachelor's or Master's in Computer Science, Computer Engineering, or similar
• 12+ years in technology roles (Engineering, Architecture, Product/TPM)
• Experience operating at senior levels in a 500+ employee tech organization
• Ability to evaluate technical designs including cloud architecture, data platforms, and AI/ML services
• Track record running large cross-functional programs in ambiguous environments
• Strong working knowledge of Team Topologies
• Hands-on familiarity with AWS/GCP, Snowflake, observability, CI/CD, and container orchestration
• Experience with DORA/SPACE metrics and reliability practices
• Must be authorized to work in the United States without visa sponsorship

Preferred Qualifications

• Prior Chief of Staff or similar strategic leadership experience

About the Company

PitchBook, a Morningstar company, is a collaborative organization that invests in innovation and continuous learning to provide deep market insights and excellence in the financial data industry.