Director - Supplier Quality & Operational Excellence

Responsibilities

• Lead and develop a global team of quality engineers and professionals responsible for quality assurance across a global network of suppliers and sub-tier suppliers.
• Develop and implement a global supplier quality strategy and roadmap to drive product and process improvements.
• Collaborate with product engineering, procurement, and operations to ensure NPI launch readiness, including DFMEA, PFMEA, and PPAP approval.
• Drive issue resolution with suppliers regarding manufacturing and field quality, establishing containment and root cause analysis.
• Lead a high-performing team of Lean and Six Sigma professionals to deliver continuous improvement across Supply Chain and Digital organizations.
• Deploy a Lean Six Sigma operating system to reduce waste, improve productivity, and foster a continuous improvement culture.
• Monitor supplier performance metrics (e.g., Warranty, PPM) and utilize data to drive systemic improvements.
• Support supplier sustainability processes to align with corporate sustainability targets.

Requirements

• Bachelor's degree in an engineering or technical discipline, or equivalent experience.
• 15+ years of experience in supply chain manufacturing and supplier quality.
• Lean Six Sigma Black Belt certification.
• Mastery of Six Sigma tools and concepts, including DMAIC, Kaizen, and Value Stream Mapping.
• Proven experience in transformational program management and leading large-scale organizational change.
• Strong proficiency in statistical analysis and data-driven decision-making using tools like Minitab, PowerBI, or Tableau.
• Excellent executive-level communication and stakeholder management skills.

Preferred Qualifications

• Master Black Belt certification.
• Experience working with PC Original Design Manufacturers (ODMs).
• Advanced university degree.
• Experience operating within a Lean production system (e.g., TPS).
• Experience developing and leading Supplier Relationship Management (SRM) programs.

Benefits

• Comprehensive health, dental, and vision insurance.
• Long-term and short-term disability insurance.
• Generous time off policies, including 4-12 weeks of fully paid parental leave.
• 11 paid holidays and flexible paid vacation/sick leave.
• Employee assistance programs and flexible spending accounts.

About the Company

HP is on a mission to build a more sustainable and resilient supply chain, driving breakthrough performance across a global manufacturing network of partners, original design manufacturers, and contract manufacturers.