Director, Strategy & Operations – Consumer Products & Experiences

Responsibilities

• Lead strategic planning and execution processes across the Consumer Products & Experiences organization to ensure alignment with business goals.
• Manage high-priority strategic initiatives from framing and planning through to stakeholder alignment and delivery.
• Build and manage scalable operating cadences, including leadership meetings, business reviews, and quarterly planning sessions.
• Establish governance frameworks, including decision logs, escalation paths, and accountability structures.
• Partner with senior executives to translate complex strategic work into clear executive-level narratives and presentations.
• Drive operational alignment across global and regional teams to improve communication and execution efficiency.
• Coordinate cross-functional workflows across Brand, Product Development, Licensing, Commercial, and Legal teams.

Requirements

• 10–15+ years of experience in strategy, business operations, program management, or consulting.
• Proven experience operating within complex, matrixed global organizations.
• Demonstrated track record of leading cross-functional strategic initiatives with multiple senior stakeholders.
• Strong executive communication and storytelling abilities, including the development of decision-ready materials.
• High level of financial and analytical fluency, including KPI management and business case development.
• Exceptional problem-solving skills with the ability to structure ambiguity into actionable plans.

Preferred Qualifications

• Experience in consumer products, entertainment, licensing, retail, or media industries.
• Familiarity with global brand organizations and franchise-driven business models.
• Experience managing external partners, agencies, or strategic alliances.

About the Company

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, and many others. We create innovative products and experiences that inspire fans, entertain audiences, and develop children through play.