Director, Solutions Engineering, EMEA

Responsibilities

• Lead, mentor, and scale high-performing EMEA Solutions Engineering teams, fostering technical excellence and customer obsession.
• Develop and execute the global vision and strategy for the Solutions Engineering function in alignment with sales and growth objectives.
• Own the technical sales strategy, including product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs.
• Partner with Sales, Product, and Engineering leadership to influence the product roadmap and technical GTM strategy.
• Implement scalable processes and playbooks for the pre-sales and implementation lifecycle, from discovery to RFP responses.
• Represent Airwallex as a senior technical leader in executive briefings and key customer meetings with C-level stakeholders.

Requirements

• 3+ years of senior leadership experience in EMEA Presales, Sales Engineering, or Solutions Architecture.
• 10+ years of experience in technical, client-facing roles.
• Proven background in engineering, software development, or product, with experience designing complex software solutions.
• Deep understanding of enterprise sales cycles and go-to-market (GTM) motions.
• Exceptional executive communication skills with the ability to articulate complex technical concepts to commercial audiences.
• Strong knowledge of the payments ecosystem, financial services, or Fintech.
• Bachelor's degree in a STEM discipline (e.g., Computer Science, Engineering) is preferred.

About the Company

Airwallex is a unified payments and financial platform for global businesses. Powered by proprietary infrastructure and software, we empower over 200,000 businesses worldwide—including Brex, Rippling, and Navan—to manage business accounts, payments, spend management, and embedded finance at a global scale. Valued at US$8 billion, Airwallex is building the future of global banking.