Director, Sales Tools & Content Management

Responsibilities

• Define and execute a sales tool and platform strategy aligned to business priorities and front-line sales workflows
• Translate business needs into practical, scalable sales solutions and digital capabilities
• Lead the implementation of new tools, features, and enhancements with a focus on speed to value
• Own the content lifecycle management, including standards, governance, and optimization within risk management frameworks
• Oversee digital organization, tagging, and maintenance of sales content across enablement platforms
• Partner with Product, Marketing, Sales Enablement, and Technology to drive deep integration of enablement solutions into core platforms
• Drive field adoption through embedded learning, reinforcement, and clear change communication

Requirements

• 9+ years of relevant experience in sales enablement, tool strategy, or a related field
• Post-secondary degree in a related field or equivalent professional experience
• Deep expertise in sales platforms (e.g., Salesforce, Seismic) and CRM ecosystems
• Proven experience with digital enablement technologies and platform transformation
• Strong understanding of sales processes and front-line seller needs within a commercial banking context
• Experience leading cross-functional teams and managing complex stakeholder relationships

Preferred Qualifications

• Proficiency in Agile development and product delivery methodologies
• Advanced skills in information architecture, design thinking, and user experience optimization
• Experience using data-driven insights and usage analytics to improve content relevance and accessibility
• Strong background in change management and adoption strategy

Benefits

• Competitive salary range
• Performance-based incentives and discretionary bonuses
• Comprehensive health insurance
• Tuition reimbursement
• Accident and life insurance
• Retirement savings plans

About the Company

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management, and investment services to more than 12 million customers across Canada, the United States, and globally.