Director, Quality

Responsibilities

• Lead the strategic development and operational oversight of the Quality Management System
• Manage and mentor a high-performing team of quality managers, supervisors, and technicians
• Establish quality standards and conduct audits for internal and external supply chain partners
• Implement and monitor quality assurance programs for all work-in-progress and finished goods
• Drive continuous improvement through Root Cause Analysis (8D, 5 Whys, Fishbone) and Lean methodologies
• Collaborate cross-functionally with Engineering, Supply Chain, and Production to align quality goals
• Track and report on KPIs including scrap, defect rates, and cost of quality

Requirements

• Bachelor’s degree in Engineering (Mechanical, Industrial, or Manufacturing) or Quality Management
• 10-15 years of progressive experience in quality assurance
• At least 5 years in a senior leadership or directorial capacity
• Mastery of Six Sigma, Lean Manufacturing, and Statistical Process Controls (SPC)
• Proven experience in managing quality within a 24/7 manufacturing environment
• Proficiency in manufacturing software (WMS, ERP like SAP or Oracle) and MS Office

Preferred Qualifications

• Certifications such as CMQ/OE, CQA, or Lean Six Sigma Green/Black Belt
• Experience in Trading Card Games or Collectibles industry
• Bilingual skills

About the Company

Fanatics is building a leading global digital sports platform, engaging over 100 million fans through commerce, collectibles, and betting services.