Director, Programs Support & Engineering

Responsibilities

• Lead the US-based Fleet Efficiency & Engineering team, managing Fleet Efficiency managers, Technical Data regional managers, and other hosted functions.
• Monitor and recommend improvements for fleet performance and define mitigations for regional issues in North America.
• Provide oversight and guidance to build partnerships with North American customers through regular visits, performance reviews, and workshops.
• Act as the regional focal point for impactful in-service fleet-wide issues and crisis management.
• Supervise Technical Data Support to ensure customer queries are answered correctly and in an expedited manner.
• Oversee Maintenance Engineering Services, including market analysis, service strategy implementation, and sales campaign management to meet regional revenue targets.
• Analyze fleet in-service data to identify top drivers and emerging issues, collaborating with central teams on action plans.

Requirements

• Bachelor's degree in engineering, aeronautical studies, or aircraft systems.
• 10+ years of experience in airline maintenance and engineering activities.
• Strong people management skills with the ability to manage a large, diverse team.
• Proven experience working with Electronic Data Processing systems.
• Deep knowledge of airline engineering and organizational operations.
• Ability to travel up to 30% domestically and internationally.

Preferred Qualifications

• Master's degree or MBA.
• Knowledge of FAA/EASA regulations (specifically JAR121, JAR145, and JAR66).
• Experience in technical service/support fields or aircraft fleet reliability.

About the Company

Airbus is an international pioneer in the aerospace industry, leading the design, manufacture, and delivery of aerospace products and services on a global scale. With a presence in Europe, Asia, and the Americas, Airbus aims to create a better-connected, safer, and more prosperous world through its commercial aircraft, space, defense, and helicopter divisions.