Director, People Operations

Responsibilities

• Lead and unify people operations, talent acquisition operations, total rewards and HR technology functions
• Hire and develop team members across the People Ops functional area
• Build and maintain strong working relationships and feedback loops between the People Operations group and unit-embedded HR and TA Business Partners
• Develop and execute roadmaps that transform existing processes into proactive, scalable operations
• Build and launch clear operational guidance to end users across the business to support adoption
• Build metrics, systems, and team structures that enable efficient talent acquisition at scale
• Analyze existing workflows and implement systematic improvements that reduce manual effort and increase scalability
• Own and oversee onboarding, offboarding, performance, merit and job change processes
• Lead total rewards and payroll operations, ensuring operational continuity and strategic alignment
• Oversee comprehensive compensation and benefits programs that support rapid organizational scaling
• Optimize HR technology systems that create an integrated tech stack supporting operational efficiency
• Scope and lead RFP processes for new technology solutions

Requirements

• 8+ years of progressive people operations experience
• At least 3 years in functional manager or higher level leadership roles
• Proven track record leading people operations transformation in scaling organizations (300+ employees)
• Direct experience managing total rewards and HR technology implementations
• Demonstrated ability to build and lead cross-functional teams across multiple HR disciplines
• Experience developing strategic roadmaps and executing operational improvements
• Strong background in talent acquisition operations and recruiting process optimization
• Bachelor's degree in Human Resources, Business Administration, or related field

Preferred Qualifications

• Experience in high-growth technology or manufacturing environments
• Experience working with government contract requirements
• Proven ability to build structure from the ground up
• Strong analytical skills with experience using data to drive operational decisions
• Excellent communication skills and ability to influence without direct authority