Director, People Business Partner - GTM

Responsibilities

• Own the people agenda for Pendo's Revenue and Marketing organization, translating the People roadmap into actionable business unit plans.
• Lead and coach a small, globally distributed team of People Partners supporting GTM functions.
• Drive workforce planning, headcount anticipation, and organizational design to support scaling enterprise sales.
• Build succession plans for critical GTM roles and partner with leaders on career frameworks and mobility.
• Manage performance management cycles and complex employee relations, including investigations and corrective actions.
• Serve as a strategic advisor to GTM leadership, identifying manager capability gaps and facilitating coaching.
• Utilize Workday and AI-assisted workflows to surface people analytics, attrition trends, and engagement signals.

Requirements

• 10+ years of progressive HRBP experience, with at least 5 years embedded in a GTM organization within a high-growth tech environment.
• 3-5 years of experience leading a team of People Partners or HR professionals.
• Proven track record of scaling enterprise sales organizations and partnering with C-level GTM leaders.
• Deep expertise in managing complex employee relations, investigations, and performance management.
• Proficiency with AI tools to accelerate HR workflows and increase productivity.
• Strong business acumen and experience with change management.

Preferred Qualifications

• Experience supporting international GTM teams, particularly in EMEA or APAC.
• Ability to operate effectively across a Center of Excellence model (Total Rewards, Talent Acquisition, L&D, DEI).
• Familiarity with GTM tooling such as Salesforce or Pendo.
• Proficiency in Workday, including data extraction and reporting.

Benefits

• Highly competitive, employer-heavy coverage in the United States, including $0 premium options.
• Strong 401(k) match and equity.
• Flexible time off.

About the Company

Pendo was founded in 2013 to help companies understand and improve their software experience. We are one of the fastest-growing startups in the industry, supported by top-tier institutions like Salesforce Ventures and Spark Capital. Our mission is to improve society's experience with software through a culture of bias to act, honing your craft, and maniacal focus.