Director, Operations

Responsibilities

• Lead, mentor, and support administrative staff while building a culture of accountability and professionalism
• Establish and monitor KPIs related to project timelines, collections performance, and operational efficiency
• Oversee project coordination processes to ensure efficient scheduling, communication, and execution
• Manage collections processes and assist with reducing outstanding receivables
• Oversee HR administration, including onboarding, employee records, payroll coordination, and benefits administration
• Assist with AP/AR processes, budgeting, expense tracking, and financial reporting
• Oversee facility maintenance, safety programs, and compliance with OSHA and company procedures

Requirements

• 5+ years of experience in operations, administration, or related leadership roles
• 2+ years of management or supervisory experience
• Valid driver’s license
• Ability to pass a background check and drug test

Preferred Qualifications

• Experience with HR processes, scheduling, and payroll coordination
• Understanding of accounting principles, collections, and financial reporting
• Experience in restoration, logistics, construction services, or service-based industries

Benefits

• Annual salary of $50,000–$65,000 based on experience
• Eligible for year-end performance bonuses
• Paid vacation and sick time
• Public holidays plus floating holidays
• Medical, dental, and vision insurance options

About the Company

Unified Restorations is a fast-growing premier restoration company specializing in the handling, restoration, storage, transportation, and installation of fine art, antiques, heirlooms, and specialty items following fire, water, or smoke damage. We combine white-glove logistics with compassionate client service to help preserve history and irreplaceable objects.