Director, Operations

Responsibilities

• Lead Production, Quality, Technical Operations, Documentation Control, Supply Chain, and Warehousing functions.
• Oversee production and quality standards to ensure all revenue and NPI build/shipment requirements are met.
• Manage material demand, build plans, and inventories to maximize turns and minimize obsolescence.
• Collaborate with Development Engineering and NPI Program Management throughout the product introduction phases.
• Implement process technologies to enhance production efficiencies and data integrity.
• Provide mentorship, guidance, and leadership to the Operations team.
• Ensure a safe production work environment for all employees and visitors.

Requirements

• 4-year college degree (Master's degree preferred).
• 7-10 years of relevant industry experience, specifically in high-volume environments with new product development history.
• Proven experience working with PLM, ERP, and QMS systems (Agile PLM and NetSuite ERP experience is a plus).
• Deep understanding of product sourcing, manufacturing, assembly, and quality verification.
• Ability to engage with executive stakeholders and manage external contract manufacturers.
• U.S. Citizenship is required.

Benefits

• Full range of medical, dental, and vision plans.
• Life Insurance, Short-term, and Long-term Disability.
• Matching 401(k) contributions.
• Vacation and Paid Sick Time.
• Tuition Reimbursement.

About the Company

JetCool, a Flex company, is at the forefront of liquid cooling innovation. We deliver advanced solutions that empower partners in AI and high-performance computing, helping to build smarter, more sustainable data centers and redefining cooling standards for the future.