Director of U.S. Operations

About the Company

PopStroke is a founder-led brand built by people who believe energy creates results and culture creates momentum. We solve problems together, lead with ownership, and believe in building something special through teamwork and a hands-on mindset.

Responsibilities

• Lead and oversee Operating Partners across all U.S. venues
• Drive operational consistency across golf, food & beverage, hospitality, and facilities
• Develop Operating Partners and build strong internal leadership benches
• Drive same-store sales growth, membership penetration, and event sales
• Oversee core operational metrics including labor, COGS, and profitability
• Ensure venues become community hubs through local marketing and partnerships
• Support new store openings and improve operational scalability

Requirements

• 10+ years in multi-unit hospitality, restaurant, entertainment, or consumer operations leadership
• Proven success leading large-scale field organizations
• Experience overseeing high-volume multi-location businesses
• Track record in leadership development, revenue growth, and operational systems
• Experience scaling organizations through aggressive growth

Preferred Qualifications

• Strategic yet highly execution-focused mindset
• Ability to make difficult people and business decisions
• Strong cross-functional collaboration skills