Director of the Arthur O. Eve Higher Education Opportunity Program (HEOP)

Responsibilities

• Provide strategic leadership and day-to-day administration for the HEOP program to improve student recruitment, retention, and graduation outcomes.
• Ensure full compliance with all New York State Education Department (NYSED) regulations, reporting requirements, and funding guidelines.
• Develop and implement long-range strategic initiatives, assessment plans, and program evaluations aligned with institutional priorities.
• Manage program operations, including the development and oversight of the HEOP operating budget.
• Lead comprehensive student support initiatives, including academic advising, counseling, and financial aid coordination.
• Coordinate and supervise the HEOP Summer Program, including recruitment, staffing, and curriculum coordination.
• Collaborate with Admissions, Financial Aid, and Academic Affairs to support student enrollment and success.
• Monitor and maintain accurate student records, retention data, and graduation metrics.

Requirements

• Bachelor's degree from an accredited institution.
• Minimum of five years of progressively responsible experience in higher education, student support services, or educational opportunity programs.
• Demonstrated experience working with historically underserved, first-generation, and low-income student populations.
• In-depth knowledge of New York State Arthur O. Eve HEOP regulations, policies, and best practices.
• Proven experience in program administration, budgeting, assessment, and compliance reporting.

Preferred Qualifications

• Master's degree in Higher Education Administration, Counseling, Student Affairs, Social Work, Education, or a related field.
• Prior experience directing or managing HEOP, EOP, SEEK, College Discovery, TRIO, or comparable access programs.

Benefits

• High-quality health care plans.
• Retirement benefits.
• Tuition discounts.
• Flexible spending options.

About the Company

Mercy University is a dynamic, independent, coeducational New York City area university and a federally designated Hispanic Serving Institution (HSI). We are committed to providing motivated students the opportunity to transform their lives through personalized, high-quality learning environments that prepare them for rewarding careers and ethical leadership.