Director of Spa

Responsibilities

• Lead and oversee all spa and wellness operations across Rixos properties in the region
• Develop and implement regional spa strategies aligned with brand and business objectives
• Ensure consistent luxury spa service standards across all hotel properties
• Design and optimize spa menus, wellness programs, and treatment offerings
• Drive spa revenue growth through innovative packages, promotions, and retail strategies
• Monitor spa financial performance including revenue, cost control, and profitability
• Recruit, train, and develop regional spa teams, including therapists and managers
• Establish and maintain standardized spa SOPs, protocols, and treatment guidelines
• Collaborate with Sales & Marketing to promote spa services and wellness offerings
• Support pre-opening spa design, setup, and operational readiness for new hotels

Requirements

• Bachelor’s degree in Hospitality Management, Spa Management, Wellness Management, or a related field
• 8–15+ years of experience in spa and wellness operations
• Minimum 5 years in a senior regional or multi-property spa leadership role
• Proven experience in luxury hotel spas or resort wellness operations
• Expertise in spa revenue management and treatment menu development
• Strong leadership, customer service, and operational management skills
• Fluency in English; Arabic language skills are an advantage

Preferred Qualifications

• Professional certifications in Spa Therapy, Wellness, or Holistic Health

About the Company

Accor is a worldwide leader in hospitality. We welcome you as you are and provide a brand that matches your personality. We support your growth and learning every day, ensuring that work brings purpose to your life. By joining Accor, you can explore limitless possibilities and help us imagine the future of hospitality.