Director of Security Operations

Responsibilities

• Take full P&L ownership, including budget compliance, billing, and contract profitability
• Drive client retention and serve as the executive-level relationship owner for key accounts
• Lead and develop a team of direct reports across multiple sites, ensuring high performance and accountability
• Oversee staffing, scheduling, and overtime management for round-the-clock operations
• Implement and enforce SOPs, quality control processes, and performance standards
• Manage client transition planning and operational mobilization for new and ending accounts
• Support business development by contributing to bid presentations and new account proposals
• Report on operational performance and provide strategic recommendations to senior leadership

Requirements

• Proven track record leading a large, multi-site security operation with direct P&L responsibility
• Strong client relationship management experience with demonstrated retention outcomes
• Executive-level leadership experience building accountable, high-performing teams
• Experience maintaining operational standards across multiple locations or regions
• Strong financial and analytical skills, including oversight of budgets and labor productivity
• Working knowledge of security industry regulations and compliance requirements
• Background with a regional or national security services provider

Preferred Qualifications

• Bachelor's degree in Business Management, Law Enforcement, or a related field
• Minimum of three years managing teams of 50 or more
• Experience leading a division through significant growth or organizational change

Benefits

• Base salary: $100,000 - $120,000 depending on experience
• Performance bonus: 15% based on individual and company performance
• 401(k) and healthcare coverage
• Partially paid parental leave
• Scalable PTO starting at 104 hours
• Relocation assistance available for the right candidate

About the Company

Keller Executive Search is partnering with a privately held services business to find a Director of Security Operations. The company serves a diverse commercial and institutional client base and is currently in an active growth phase.