Director of Sales & Marketing

Responsibilities

• Manage all sales activities, events, and marketing strategies for a 5-star luxury hotel
• Supervise the preparation and definition of the Sales & Marketing Plan and departmental manuals
• Determine corporate and travel trade marketing strategies related to pricing and promotion
• Oversee budgets for miscellaneous sales activities and promotional campaigns
• Monitor sales results, including room night productivity and revenue, and propose corrective actions
• Manage and maximize the utilization of automated sales and reservation systems
• Supervise the sales team in sourcing, developing, and managing key market sectors including Corporate, MICE, Leisure, and Government
• Maintain and improve the efficiency of reservation centers and customer databases
• Monitor competitor developments, including occupancy, rate promotions, and marketing efforts
• Lead the recruitment, onboarding, and professional development of the Sales & Marketing team

Requirements

• Proven track record of success in a challenging market environment
• Bachelor’s degree or Diploma in Hotel Management
• Extensive experience in sales leadership within the luxury hospitality industry
• Strong skills in leadership, negotiation, and account management
• Expertise in pricing and sales strategy development

Benefits

• Basic Salary: MYR 29,000 – 32,000 (Negotiable based on experience)
• Medical & Insurance Coverage

About the Company

WHR Solution (Executive Search) helps employers attract and connect with the best global talent across all industries.