Director of Restaurants

Responsibilities

• Provide full operational oversight of all Club restaurants, including fine dining, casual dining, and seasonal outlets
• Develop, implement, and refine comprehensive Standard Operating Procedures (SOPs)
• Design and lead structured onboarding and advanced hospitality training programs
• Manage budgets, payroll targets, and cost of goods percentages for all restaurants
• Oversee ordering and inventory control for beer, liquor, and wine
• Drive Member satisfaction and implement service recovery protocols
• Maintain health and safety compliance standards

Requirements

• 5–8 years of progressive management experience in multiple restaurant operations (private clubs or luxury hospitality preferred)
• Strong financial acumen and experience managing multi-unit budgets
• Advanced proficiency in Microsoft Excel, Microsoft Office Suite, and POS systems
• Proven experience developing SOPs and leading hospitality training programs
• Exceptional communication and analytical skills
• Ability to stand/walk for extended periods and lift over 40 pounds
• Flexible schedule including evenings, weekends, and holidays

Preferred Qualifications

• Bachelor’s degree in Hospitality Management or Business
• Professional certifications such as Sommelier, Cicerone, or Bourbon Steward
• Prior corporate or structured training experience

About the Company

Bald Head Island Club provides exceptional hospitality and experiences for its Members and Guests in a premier coastal setting.