Director of Product

Responsibilities

• Lead the design, development, and scaling of merchant boarding orchestration platforms for SMB, Enterprise, and ISV channels
• Own the delivery of platform capabilities within the boarding and provisioning ecosystem
• Translate platform strategy into clear product requirements, milestones, and releases
• Drive day-to-day execution in partnership with Engineering and Design teams
• Collaborate with Risk, Compliance, and Underwriting partners to ensure solutions align with regulatory requirements
• Develop core capabilities including risk workflows, product provisioning, and developer-facing APIs/SDKs
• Optimize onboarding journeys by identifying friction points and implementing automated improvements
• Track platform performance and funnel metrics to drive continuous optimization

Requirements

• 8+ years of product management experience, including leading complex platform initiatives
• Experience in payments, fintech, or other highly regulated industries
• Strong understanding of merchant boarding, provisioning, and compliance-driven user journeys
• Experience working with APIs, integrations, and platform-based products
• Proven ability to manage stakeholders across Risk, Compliance, and Engineering
• Valid and unrestricted U.S. work authorization is required

About the Company

Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information securely and reliably to power the global economy.