
Posted a month ago
Director of Product
FiservDirector of Product, Merchant Boarding Platforms
Requirements
8+ years product management experience, Experience in payments or fintech, Knowledge of merchant boarding and provisioning, Experience with APIs and integrations, Valid U.S. work authorization
Skills
Product ManagementFintechAPI
About the role
Responsibilities
- Lead the design, development, and scaling of merchant boarding orchestration platforms for SMB, Enterprise, and ISV channels
- Own the delivery of platform capabilities within the boarding and provisioning ecosystem
- Translate platform strategy into clear product requirements, milestones, and releases
- Drive day-to-day execution in partnership with Engineering and Design teams
- Collaborate with Risk, Compliance, and Underwriting partners to ensure solutions align with regulatory requirements
- Develop core capabilities including risk workflows, product provisioning, and developer-facing APIs/SDKs
- Optimize onboarding journeys by identifying friction points and implementing automated improvements
- Track platform performance and funnel metrics to drive continuous optimization
Requirements
- 8+ years of product management experience, including leading complex platform initiatives
- Experience in payments, fintech, or other highly regulated industries
- Strong understanding of merchant boarding, provisioning, and compliance-driven user journeys
- Experience working with APIs, integrations, and platform-based products
- Proven ability to manage stakeholders across Risk, Compliance, and Engineering
- Valid and unrestricted U.S. work authorization is required
About the Company
Fiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers millions of times a day. We move money and information securely and reliably to power the global economy.
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Fiserv · Berkeley Heights
