Director of Product, Digital Guest Journey

Responsibilities

• Own the product strategy and multi-year roadmap for the Digital Guest Journey, defining vision and prioritization.
• Diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape.
• Maintain direct relationships with hotel operators and enterprise clients to shorten feedback loops.
• Translate product decisions into business narratives connecting metrics to revenue, margin, and churn.
• Lead technical conversations with engineering and enterprise clients regarding system architecture and integration dependencies.
• Drive execution and alignment across engineering, sales, customer success, and design teams.

Requirements

• 10+ years of product management experience.
• 2–3 years of senior or director-level PM experience in an enterprise SaaS company.
• Proven track record of proactively identifying high-impact problems and driving solutions.
• Technical depth to lead discussions on system architecture and how products work "under the hood."
• Demonstrated ability to drive cross-functional alignment and maintain accountability through launch and adoption.

Benefits

• Total cash compensation ranging from $275,000-$350,000 plus stock options.
• Canary Days: Monthly company-wide days off to ensure the team can recharge.
• Self Improvement Club: Monthly budget to support personal goal achievement.
• Professional Development: Dedicated budget for cross-functional professional growth.
• Travel Reimbursement: Stipends for visiting NY, SF, or Dallas offices and credits for stays at partner hotels.

About the Company

Canary Technologies is changing the game for hotels with modern software powered by a hospitality-specific AI platform. Utilized by over 20,000 hoteliers in 100+ countries, Canary serves major brands like Marriott, IHG, and Four Seasons. We are a Deloitte Technology Fast 500™ company and are backed by top investors including Y Combinator and Insight Partners.