Director of Premium Sales and Service

Responsibilities

• Manage long-term retention and growth for premium memberships, hospitality packages, and revenue-generating programs
• Establish and nurture positive relationships with existing members through calls, emails, seat visits, and events
• Design, present, and execute annual proposals to existing premium clients and referrals
• Develop new business opportunities through prospecting, upselling, and generating referrals
• Serve as a venue sales ambassador within the community by partnering with local Chambers of Commerce and CVBs
• Maintain accurate customer interaction data within KORE/Salesforce.com for reporting and historical purposes
• Meet and exceed specific activity, appointment, and revenue goals

Requirements

• Bachelor's degree in sports/entertainment management, business, or a related field
• 5-10 years of direct B2B sales experience, preferably in premium seat sales, sponsorship, or sports marketing
• Proven track record in relationship building and professional networking
• Demonstrated experience managing sales funnels across multiple entertainment or sports properties
• Strong organizational, time-management, and entrepreneurial skills
• Experience with Archtics and KORE/Salesforce.com is preferred

Benefits

• Comprehensive health coverage including medical, vision, dental, and mental health
• Generous paid time off, including holidays, sick time, and personal days
• 401(k) program with company match and stock reimbursement
• Family support programs including caregiver leave and fertility/adoption assistance
• Career development via School of Live, tuition reimbursement, and student loan repayment
• Perks such as free concert tickets and volunteer time off

About the Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. We connect millions of fans with their favorite artists through groundbreaking innovations in ticketing, venue operations, and concert promotion.