Director of People & Culture

Responsibilities

• Act as a strategic partner to the business, providing advice and guidance on team management
• Implement and manage policies, processes, and procedures in compliance with local employment law
• Execute recruitment strategies to attract talent and build succession pipelines
• Collaborate with department heads to create development opportunities and career paths
• Embed brand values and lead engagement initiatives to promote an inclusive environment
• Drive the talent review process, including annual reviews and career management
• Lead community and charity initiatives under the "Do More" global program
• Support managers with employee relations and performance management cases
• Contribute to European and Global projects and rollouts

Requirements

• Minimum of two years of progressive HR experience within the hospitality sector
• Proven capability in managing high-volume recruitment in fast-paced environments
• Strong knowledge of employee relations, employment legislation, and performance management
• Excellent relationship-building skills with ability to work with leaders and ownership
• Culturally aware and globally minded mindset

Preferred Qualifications

• Pre-opening experience in a luxury hospitality setting

About the Company

Delano London is a forthcoming 67-key luxury retreat in South Kensington, set to open in 2026. Part of an innovative international group, the brand focuses on creating distinctive lifestyle destinations where design, dining, and wellbeing converge.