Director of Operations, Human Resources

Responsibilities

• Set and drive the strategy for HR operations, including HRIS, employee lifecycle processes, and service delivery models.
• Direct the administration and optimization of the HRIS (e.g., UKG), ensuring data integrity and alignment with business needs.
• Lead end-to-end employee lifecycle operations from offer acceptance through exit, ensuring seamless transitions across IT, Payroll, and Talent.
• Manage and update the regional support office job architecture, including job descriptions and the promotions process.
• Direct benefits and leave programs, overseeing annual enrollment cycles, vendor management, and compliance with FMLA, ADA, and ACA.
• Manage and develop HR operations staff, providing coaching and accountability for team results.
• Partner with Data, Technology, and Finance teams to improve cross-system workflows and operational efficiency.

Requirements

• 6+ years of experience in HR operations, HR systems, or organizational operations in a complex organization.
• 3+ years of people management experience, including managing managers and building high-performing teams.
• Deep expertise in HRIS administration, employee lifecycle processes, benefits, and compliance.
• Strong systems-thinking orientation and project management skills.
• Bachelor’s degree.
• Valid CA driver's license and access to a reliable vehicle for occasional school travel.

Preferred Qualifications

• 3+ years of experience managing HR operations, systems, or programs in a complex, multi-site organization.
• Experience with HRIS implementation.
• Professional certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.

Benefits

• Competitive salary range of $136,000 - $164,000.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement plan with employer contribution.
• Commuter benefits.

About the Company

KIPP Public Schools Northern California is a thriving nonprofit network of 23 free, public charter schools. We believe all children should grow up free to create the future they want for themselves, and we work to create joyful, academically excellent schools that prepare students for college, career, and beyond.