Director of Hospitality Operations

About the Company

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.

Responsibilities

• Provide executive direction to multidisciplinary teams including Membership & Event Sales, Membership Experience, Food & Beverage, AV Production, and Facilities
• Partner with commercial leadership to craft sales and marketing strategies to drive revenue growth
• Drive a high performance sales culture across membership, meetings, events, and F&B
• Take comprehensive ownership of the property’s P&L statement and financial reporting
• Implement service philosophies to ensure bespoke, world-class guest experiences
• Oversee F&B programs and multi-outlet operational flow
• Act as the primary conduit for members and foster connections within the creative community
• Manage physical asset management and ensure compliance with health and liquor regulations

Requirements

• 7+ years of senior leadership experience in event venue management, membership, or hospitality
• Proven track record of achieving financial targets and driving revenue growth
• Strong operational expertise in event logistics, F&B programs, and technical production
• Proficiency with budgeting, financial reporting, and KPI analysis
• Ability to manage multiple priorities in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays

Benefits

• Day-one health coverage for you and your family
• 24/7 virtual care and emotional well-being support
• Generous PTO and paid parental leave
• 401K with company match
• Support for education, courses, and certifications