Director of Engagement and Student Belonging

Responsibilities

• Lead strategy and vision for one-on-one student relationships and high-quality 1:1 care
• Supervise, recruit, and train the Coffee Crew peer-to-peer student intern team
• Design and implement systems for social connection, including matching programs and community-building events
• Create and operationalize a "Pillar of Caring" to support students through life-cycle events and emotional needs
• Establish and manage emergency and short-term aid processes such as food assistance and small grants
• Coordinate with campus partners like wellness, counseling, and disability services for integrated care plans
• Develop measurement and evaluation tools to track relationship impact and report to leadership
• Manage budgets for the Care Fellowship, care funds, and related programming

Requirements

• Deep empathy and strong relational skills for 1:1 student connections
• Experience designing and scaling peer-support or mentoring programs
• Strong project and program management skills including budget coordination
• Systems-thinking approach to creating sustainable processes and documentation
• Excellent judgment and discretion in handling confidential student situations
• Commitment to Jewish pluralism and the mission of BU Hillel
• Willingness to attend student milestones, occasional evenings, and weekend events

Preferred Qualifications

• Graduate degree in Jewish education, nonprofit management, social work, psychology, or related field
• 3–5 years of relevant work experience, ideally in higher education or student services
• Experience leading student engagement, residential life, or campus-based care programs
• Background working with college-aged populations

Benefits

• High-level professional development and mentoring
• Access to a large network of BU and Hillel professionals
• Potential domestic and international travel opportunities
• Comprehensive benefits package including health insurance, retirement plan, and life insurance
• Generous vacation, sick time, and parental leave

About the Company

Boston University Hillel is located in Boston and serves 4,000 Jewish undergraduates and 2,000 graduate students. Its mission is to inspire students to be proudly Jewish, engage in Jewish community, and be lovers of Israel.