Director of Community Relations

Responsibilities

• Generate qualified, professional referrals to support census development
• Build and maintain relationships with new and existing accounts
• Educate professionals and families on Silverado’s dementia and Alzheimer’s resources
• Promote Silverado services including permanent placement, respite stays, and end-of-life care
• Assess prospective residents for suitability and fit
• Develop and execute sales and marketing strategies and public relations opportunities
• Partner with community leaders to achieve census goals
• Serve as a key member of the Community Leadership team

Requirements

• 3–5 years in customer success or service
• Strong organizational and presentation skills
• Proven success in solution-building and team collaboration
• Strong verbal and written communication skills
• Valid driver’s license and clean driving record
• Ability to work a flexible schedule, including weekends
• Ability to walk, bend, and lift up to 25 lbs.

Preferred Qualifications

• Healthcare or dementia care experience
• Clinical background
• Bachelor’s degree
• Negotiation skills

Benefits

• 401(k) matching
• Health, Dental and Vision Insurance
• Flexible Spending Account (FSA)
• Paid time off
• Tuition reimbursement and professional development assistance
• Referral program
• Pet, Auto, and Home Insurance discount programs

About the Company

Silverado is a memory care innovator dedicated to delivering exceptional care to individuals living with neurodegenerative conditions. Ranked among the Top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services, Silverado has been a leader in the field since 1997.