Director of Clinical & Operational Strategy, Acute Care

Responsibilities

• Translate acute-care clinical and operational workflows into clear requirements, use cases, and decision support for Product and Engineering teams
• Contribute to roadmap development through use case definition, workflow validation, and future-state capability design
• Incorporate health-system performance drivers (e.g., length of stay, throughput, labor efficiency) into analyses and recommendations
• Collaborate with Product, Commercial, Clinical, and Analytics teams to scope and deliver strategic recommendations
• Represent the full acute ecosystem, including ED, inpatient, ICU, care management, and transitions of care
• Facilitate alignment across multidisciplinary teams to achieve enterprise-level results
• Operate within a triad leadership model to ensure clinical insights are incorporated into shared decision-making

Requirements

• Registered Nurse (RN) or equivalent clinical licensure
• 5–7 years of acute-care clinical experience
• Experience with hospital operations, care management, throughput, or patient flow
• Strong analytical, written, and verbal communication skills
• Demonstrated ability to collaborate effectively across different organizational functions

Preferred Qualifications

• Master’s degree (MBA, MHA, MSN, or similar)
• Experience in digital health, product strategy, workflow redesign, or command center models
• Familiarity with AI-enabled or data-driven platforms

Benefits

• 100% employer-paid medical, dental, and vision premiums for employees
• Life and AD&D insurance
• Flexible Spending Accounts (Medical, Dependent Care, and Transportation)
• 401(k) retirement savings plan
• Tuition reimbursement
• Paid parental leave and paid time off
• Military paid leave (up to 6 months of base salary)

About the Company

TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families, and communities. We believe that no one should wait for the care they need.